Business English for Sales and Purchasing حضوری

1. Jobs and Resposibilities :
   --Job titles and tasks
   --A sales meeting
   --A requisition

2. New Contacts :
   --At a trade fair
   --Relationship building
   --Follow-up emails

3. Offers :
   --A sales pitch
   --The AIDA approach to sales
   --A request for proposal
   --An offer letter

4. Negotiations :
   --Tips for successful negotiations
   --A company visit
   --Negotiating styles
   --Win-win negotiations

5. Orders :
   --Telephone orders
   --An online order
   --A change to an order
   --Numbers and figures
   --Contract terms and phrases

6. Customer Care :
   --Dealing with problems over the telephone and in writing
   --An online complaint form

کلیه فعالان حوزه واردات و صادرات